
We Fix it Right - The Staunch Way
We are Staunch Appliance Pro, your trusted partner in appliance repair. We are a team of dedicated professionals who believe in restoring not just machines, but the rhythm and reliability of your home. Our work is built on a simple principle: every repair is a promise to your family's comfort and convenience.
We are technicians who value craftsmanship over shortcuts. We are problem-solvers who listen first and act with precision. We are your neighbors, committed to serving our community with integrity and respect. When an essential appliance fails, we understand the disruption it causes—the postponed meals, the disrupted routines, the immediate stress. That’s why we’re here: to provide solutions that are fast, fair, and built to last.
Our technicians are not just handy; they are certified professionals who undergo continuous training on the latest models and technologies from brands like GE, Whirlpool, LG, and Samsung. With an average of over ten years in the field, our team combines deep mechanical knowledge with up-to-date diagnostic skills for both modern smart appliances and trusted classic models. This means we can accurately pinpoint issues that less experienced technicians might miss, saving you time and money on unnecessary parts or repeat visits.
We operate by a simple, unwavering standard: the right fix beats the fast fix every time. This philosophy guides our five-step process, beginning with a thorough and honest diagnosis where we explain what we find in clear, simple terms. We then provide a transparent, upfront quote with no hidden fees, use only high-quality OEM or manufacturer-approved parts, execute the repair with precision, and rigorously test our work before considering the job complete. Your long-term satisfaction is our ultimate measure of success.
In a world of impersonal corporate call centers and rushed service, we stand apart by offering genuine, personalized care. We guarantee same-day service for most calls because we understand you can’t wait days for a working refrigerator or washing machine. We provide firm, upfront pricing before any work begins—no surprises. Every repair is backed by our strong warranty because we stand behind our workmanship. As a local, family-owned business, we are invested in our community’s well-being. And when a real crisis strikes, like a flooding dishwasher or a freezer full of spoiled food, our 24/7 emergency line ensures we are there when you need us most.
From the moment you call to the final test of your repaired appliance, you can depend on us. We show up on time, communicate clearly if we’re delayed, and follow through on every promise we make. We believe that trust is built through consistent action, and we work every day to earn and keep yours.
We eliminate the confusion and suspicion that often surrounds repair services. We explain the problem, the required solution, and the exact cost in plain language before we turn a single screw. You will never face pressure, upsells, or unexpected charges on your final bill.
Cutting corners costs more in the long run. That’s why we insist on using parts that meet or exceed the original manufacturer’s specifications and adhere strictly to proper repair procedures. Our goal is not just to get your appliance running, but to restore it to reliable, efficient, and safe operation for years to come.
dollars right here in our neighborhood.
Your safety and comfort are our top priorities. We are fully licensed, bonded, and insured to protect you and your property. Our technicians follow strict safety protocols for both electrical and gas appliances, and we adhere to all local codes and manufacturer guidelines. We also maintain clean, respectful, and conscientious practices in your home, from wearing shoe covers to cleaning up thoroughly after every job.
We believe that an informed customer is an empowered customer. Beyond fixing appliances, we strive to be a resource for our community. We publish helpful maintenance guides and honest articles to help you extend the life of your appliances. We offer no-pressure consultations to help you make smart “repair versus replace” decisions. It’s all part of our commitment to providing true value and building lasting relationships.
We have had the privilege of restoring over 1000+ appliances for thousands of satisfied customers throughout Auburn, Washington. From complex refrigerator compressor replacements that saved families from costly food spoilage to emergency dryer vent repairs that eliminated fire hazards, our work is defined by the problems we solve and the trust we build. We invite you to become part of our story.